§ 23. Mr. SykesTo ask the Secretary of State for Defence what benefits he expects to flow from his Department's market-testing programmes; and if he will make a statement.
§ Mr. AitkenExperience suggests that the competitive pressures of market testing will produce savings of between 20 and 25 per cent. of running costs, regardless of whether the service is contractorised or retained in-house. The process provides an oppotunity to reassess the use of resources to give better service to the customer and better value for money.