HC Deb 08 July 1992 vol 211 c214W
Mr. Hunter

To ask the Secretary of State for Northern Ireland what performance targets have been set for the Rate Collection Agency in 1992–93.

Mr. Atkins

For 1992–93 the following performance targets have been set for the Agency:

  1. 1. To reduce rating debt to 1.95 per cent. of the gross collectable rate (excluding late assessments) by 31 March 1993.
  2. 2. To achieve a reduction of 2 per cent. in the real value of the unit costs of collecting rates per hereditament.
  3. 3. To generate refunds to 96 per cent. of ratepayers so entitled within 14 days of credits being identified.
  4. 4. To process by 31 March 1993 94 per cent. of applications in respect of the incoming year received from existing housing benefit recipients before 15 March 1993.
  5. 5. To achieve a reduction of 1.6 per cent. in the real value of the unit costs of processing housing benefit cases.
  6. 6. To achieve at least 96 per cent. of housing benefit assessments free of error.