HC Deb 17 July 1986 vol 101 c571W
Mr. Michael Brown

asked the Secretary of State for Energy what assurances he has received from the British Gas Corporation about the future quality of service to domestic gas consumers; and if he will make a statement.

Mr. Peter Walker

I have received a letter from Sir Denis Rooke, the text of which is as follows:

Dear Peter

CUSTOMER BENEFITS UNDER ESSENTIAL SERVICE In the light of the importance which British Gas attaches to the maintenance of a safe and efficient gas supply service in Great Britain, and the various comments which have been made in Parliament and elsewhere about the effect of Privatisation on gas safety and our attitude to the provision of service to our customers, I would like to make clear that