§ Mr. Carter-Jonesasked the Secretary of State for Social Services what arrangements are normally made for private appointments to be made at his local offices; and if he will give in the Official Report details of such appointment systems; and if he will make a statement.
§ Mr. NewtonPrivate appointments at social security local offices may be arranged by letter, telephone or by calling at the office's public reception point. I understand one of the hon. Member's constituents recently had to wait a long time when telephoning for an appointment, and I regret that.