HC Deb 10 July 1981 vol 8 cc251-2W
Mr. Terry Davis

asked the Secretary of State for Transport, pursuant to his answer on 30 June, Official Report, column 307, on driving tests, whether a standard letter is used to notify candidates that the driving test fee has been forfeited.

Mr. Kenneth Clarke

Standard letters on this subject are available for use by traffic area offices. I apologise for a recent incident when a standard letter was used to reply to a constituent of the hon. Member that was not appropriate for the circumstances of the case.