§ 63. Mr. Ioan Evansasked the Secretary of State for Social Services if he will list what action is taken by his Department to ensure that those people who are entitled to social benefits are aware of their entitlement.
§ Mr. OrmeThe Department publicises social benefits through the issue of ministerial speeches, replies to Questions in the House, Press releases, Press conferences, daily telephone contact with all the media, contact with voluntary organisations, television, newspaper and magazine advertising, posters in post offices, over 50 million leaflets a year, as well as including information in about 40 million pension and allowance books. About £1¾ million was spent on advertising and leaflets last year. In addition, over 550 local social security offices advise about benefit, and the publicity material is being constantly looked at to 435W make a clearer presentation of the information.