§ Mr. Charles Irvingasked the Secretary of State for Social Services in what way normal established departmental procedures, for example regular visiting are being waived to cope with pressure of work.
§ Mr. DeakinsNormal procedures are not being waived because of pressure of work to any considerable extent at present. Where some waiving is necessary regular visiting is usually replaced by correspondence or by interviewing claimants at local offices instead of in their homes.