HC Deb 21 June 1976 vol 913 c333W
Mr. Loveridge

asked the Minister for the Civil Service (1) if he will issue instructions to all civil servants to give their names to telephone inquirers, if requested to do so, in view of the success reported from the Swansea Licensing Centre where names are freely provided to callers;

(2) what instructions are given to civil servants about not revealing their names to members of the public who need to telephone Government Departments.

Mr. Charles R. Morris

Because the nature of the work differs between Departments, it would not be appropriate to make it obligatory for civil servants to give their names on request. They are, however, generally encouraged to do so.