§ Mr. Richard Wainwrightasked the Secretary of State for Prices and Consumer Protection if she will list in theOfficial Report the total number of
320WOfficial Report the total number of representations received by each regional electricity consultative council in each of the last two years; what proportion related to charges; and what action she proposes to take.
§ Mr. John FraserThe information requested is as follows:
individual complaints received by each regional gas consumer council in 1974–75 and 1975–76, respectively; and what action she proposes to take.
§ Mr. John FraserThe figures available for representations to gas consumers' councils do not distinguish complaints from other inquiries. The figures for representations are as follows:
Gas Consumers' Council Number of representations … 1974–75 1975–76 Scotland … 2,587 5,017 Northern … 7,475 5,589 North Western … 5,979 10,471 North Eastern … 2,017 2,400 West Midlands … 3,039 5,049 East Midlands … 836 1,207 Wales … 1,842 2,728 Eastern … 4,365 3,331 South Western … 1,291 1,990 Southern … 1,994 3,027 South Eastern … 7,259 6,868 North Thames … 4,704 4,640 Individual complaints are handled by the councils' own machinery. Both the councils and my Department keep s close watch on the figures and tab action as appropriate.