§ Mr. Robin F. Cookasked the Secretary of State for Social Services what promotion, over what period, is open to staff joining clerical grades within her Department.
§ Mr. O'MalleyAll clerical assistants under age 65 are eligible to be considered for promotion to clerical officer. Clerical officers aged between 21 and 64, whether promoted from clerical assistant or directly recruited as such, are considered for promotion to executive officer after three years in the grade in the light of their performance. Promotion thereafter390W to higher grades is subject to merit and minimum seniority qualifications which vary from grade to grade.
§ Mr. Robin F. Cookasked the Secretary of State for Social Services what is the annual turnover of clerical grades in her Department.
§ Mr. O'MalleyThe annual turnover excluding promotions of clerical staff in my Department is currently running at 19 per cent. for clerical officers and 29 per cent. for clerical assistants.
§ Mr. Robin F. Cookasked the Secretary of State for Social Services what qualifications are expected from applicants for posts within her Department involving contact with claimants over the counter or in the field.
§ Mr. O'MalleyAll staff of my Department are recruited under normal Civil Service rules and those employed on work involving contact with the public are given suitable training.