§ Lord Morris of Manchesterasked Her Majesty's Government:
What legal restraints apply to the failure by manufacturers to undertake repairs to or replacement of household refrigerators that break down within the guarantee period, when such breakdowns have health and other consequences for children, vulnerable elderly people or others in special need. [HL4568]
§ Lord Sainsbury of TurvilleCurrent consumer law places the onus of responsibility for faulty goods primarily with the seller rather than the manufacturer. The law requires that goods must be fit for purpose and of satisfactory quality and if they are not, the consumer can request a full refund of their money within a reasonable time. Furthermore, for up to six years after purchase consumers can demand damages, or a repair or replacement. Any guarantee given by the manufacturer after 31 M arch is legally binding and can be enforced through the courts.