§ Malcolm Wicks
[holding answer 25 November 2002]Customers who cannot or do not want to use a card and PIN may want to consider an account with a cheque 467W book or pass book. Customers will be supplied with information which clearly sets out their account options (including the key features of each type of account) and enables them to decide which account best meets their needs and circumstances.
The alternative arrangements are not needed until order books and giros cease in 2005 and we expect them to be in place in autumn 2004. Work is currently under way to achieve this. We will ensure that the method introduced will be secure, efficient and available from outlets including post offices.
§ Mr. Timms
I have been asked to reply.
Implementation of the Card Account, including any piloting arrangements, is an operational matter for Post Office Ltd. within the terms of their contract with the spending departments.
I have therefore asked the Chief Executive of Post Office Ltd. to write direct to the hon. Member.468W