Mr. Robert Ainsworth
The charges made for the removal, transport or disposal of septic tank waste or cesspit waste are a commercial matter between the customer and the sewerage undertaker or other firm employed to undertake these services. It is not within the scope of the price regulation administered by the Office of Water Services (Ofwat).
The suggestion has been made, in response to the public consultation on the draft Water Bill that Ofwat should be able to regulate these prices. This suggestion will be considered alongside other comments on the draft Water Bill before its is introduced.