§ Mr. DrewTo ask the Secretary of State for the Environment, Transport and the Regions what plans he has to change the powers of the local government ombudsman with regard to complaints of maladministration, and to ensure more rapid response to complaints. [152177]
§ Ms Beverley HughesWe have now completed our consultation on the organisation and operation of the public sector ombudsmen in England, including the Local Government Ombudsman. This consultation was announced to the House on 15 June 2,000,Official Report, columns 722–23W by my hon. Friend the Parliamentary Secretary, Cabinet Office, and we expect to announce our conclusions shortly on how best to improve public access to the ombudsmen and their efficiency in dealing with complaints.