HC Deb 25 May 1999 vol 332 cc100-1W
Mr. Green

To ask the Secretary of State for Education and Employment what training is available for Employment Service Personal Advisers to New Deal trainees; and if he will make a statement. [84926]

Mr. Andrew Smith

[holding answer 21 May 1999]: ES New Deal Personal Advisers receive up to 46 days training, specifically designed to help them deliver the New Deal. The type and duration of training varies depending on which particular New Deal individual Personal Advisers are delivering.

It includes training in interviewing, in work benefits and allowance payments, how to deal with special client groups and how to manage a case load of New Deal participants.

New Deal Personal Advisers are also given in depth information on how New Deal operates, what options are available to participants and what local provision is available to help prepare them for work.