§ Mr. LidingtonTo ask the Parliamentary Secretary, Lord Chancellor's Department what are the key performance targets for Her Majesty's Land Registry executive agency for 1997–98. [21623]
§ Mr. StreeterThe following table sets out the key performance targets that the Lord Chancellor has set for Her Majesty's Land Registry for 1997–98.
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HM Land Registry Key performance indicators and targets 1997–98 Indicator Target Financial Return on average capital employed1 2 per cent. External financing limit £0 Efficiency Cost per unit in real terms £26.67 Cost per unit in cash terms2 £29.94 Charter Standards Speed Percentage of pre-completion applications 98 per cent. handled within two working days and time taken to process all pre-completion applications 3 working days Time taken to process 80 per cent. of all registrations 25 working days Accuracy Percentage of registrations handled free from any error 98.50 per cent Percentage of customers responding to the annual survey who perceived the accuracy of registrations to be excellent or good Better than 90 percent. (being the result of the 1996 survey) Development of Land Registration Bringing into force provisions of the Land 1 January 1998 Registration Act 1997 introducing new "triggers" for compulsory first registration Number of computerised titles in the Land Register (millions) 15.10 Number of computerised title plans (millions) 1.00
HM Land Registry Key performance indicators and targets 1997–98 Indicator Target Number of scanned filed documents (millions) 0.60 Number of account holder using the Direct Access service at the end of the year 550 National Land Information Service Feasibility study of the National Land Information Service Complete initial phases of feasibility study and report to Government by31 December 1997 Fuller details of the agency's targets are given in its business plan, which is available from Her Majesty's Land Registry. 1 ROCHE below 6 per cent. reflects agreement with HM Treasury to apply surplus income generated in 1993–95 (when ROCHE exceeded 25 per cent. in each year) fee reductions in 1996–99. 2 The inflation factor for the cost per unit in cash terms is derived from the GDP indices announced by HM Treasury in December 1996.