§ Ms Estelle Morris
To ask the President of the Board of Trade if he will require telephone companies to publish the waiting time for 999 calls from the point the telephone call is made until the point where it is answered by an emergency service.
§ Mr. Leigh
[holding answer 22 March 1993]: It would fall to the Director General of Telecommunications to require the production by telephone companies of such data and to provide for their publication. He has no plans to do so at present. The provision of 999 call handling services is, however, kept under active review by the relevant parties.