HC Deb 15 February 1993 vol 219 c49W
34. Mr. Win Griffiths

To ask the Chancellor of the Duchy of Lancaster if he will make a statement about his monitoring of the effectiveness of the citizens charters issued to date.

Mr. Robert Jackson

Each public sector organisation publishes information about its performance against its charter standards. A full account of overall progress was given in the "Citizen's Charter First Report" (Cm. 2101).