§ Mr. MichaelTo ask the Secretary of State for Health what new and additional resources he has committed to meeting the objectives of the patients charter, excluding from his reply the costs of the publication and its preparation and distribution.
§ Mr. DorrellMaking services more responsive to patients, which is the key aim of the charter, means doing things differently and more effectively. All the charter standards are already being achieved somewhere in the NHS. We want to bring all parts of the service up to the standards of the best.