§ 22. Mr. Jacques Arnold
To ask the Secretary of State for Transport if he will make a statement on Network SouthEast's achievements against its performance objectives in this year.
§ Mr. Freeman
There are parts of NSE where quality of service is not yet up to the standard passengers have a right to expect, although there has been a general improvement 419W during 1990–91. As NSE's investment programme comes to fruition, quality of service on all routes should show further improvements.