§ Mr. Greville Jannerasked the Secretary of State for Social Services (1) how many complaints he has received in the last 12 months concerning delays in returning child benefit books or in paying child benefit to those entitled to it;
(2) how many child benefit books he estimates have been mislaid in the Newcastle office during the last 12 months for which records are available;
(3) whether he will take steps to reduce and where possible to obviate the delay in returning child benefit books to those entitled to them.
§ Mrs. ChalkerI shall let the hon. and learned Member have a reply as soon as possible.