HC Deb 29 July 1976 vol 916 cc319-20W
Mr. Richard Wainwright

asked the Secretary of State for Prices and Consumer Protection if she will list in theOfficial Report the total number of

Official Report the total number of representations received by each regional electricity consultative council in each of the last two years; what proportion related to charges; and what action she proposes to take.

Mr. John Fraser

The information requested is as follows:

individual complaints received by each regional gas consumer council in 1974–75 and 1975–76, respectively; and what action she proposes to take.

Mr. John Fraser

The figures available for representations to gas consumers' councils do not distinguish complaints from other inquiries. The figures for representations are as follows:

Gas Consumers' Council Number of representations
1974–75 1975–76
Scotland 2,587 5,017
Northern 7,475 5,589
North Western 5,979 10,471
North Eastern 2,017 2,400
West Midlands 3,039 5,049
East Midlands 836 1,207
Wales 1,842 2,728
Eastern 4,365 3,331
South Western 1,291 1,990
Southern 1,994 3,027
South Eastern 7,259 6,868
North Thames 4,704 4,640

Individual complaints are handled by the councils' own machinery. Both the councils and my Department keep s close watch on the figures and tab action as appropriate.