| Heading: |
Care Homes: Complaints |
| Question ID: |
1824520 |
| UIN: |
68819 |
| House: |
Commons |
| Date tabled: |
2025-07-17 |
| Asking Member ID: |
4603 |
| Asking Member display name: |
Preet Kaur Gill
|
| Asking Member handle: |
PreetKGillMP
|
| Asking Member Twitter reference: |
@PreetKGillMP
|
| Member interest: |
false |
| Question text: |
To ask the Secretary of State for Health and Social Care, what data he holds on the number of (a) referrals and (b) complaints to social care services received by councils from (i) retirement residential home and (ii) independent living providers. |
| Is named day: |
false |
| Date of holding answer: |
|
| Date answered: |
2025-07-29 |
| Date answer corrected: |
|
| Is holding answer: |
false |
| Is correcting answer: |
false |
| Answering Member ID: |
4359 |
| Answering Member display name: |
Stephen Kinnock
|
| Answering Member handle: |
skinnock
|
| Answering Member Twitter reference: |
@skinnock
|
| Correcting Member ID: |
|
| Correcting Member display name: |
|
| Correcting Member handle: |
|
| Correcting Member Twitter reference: |
|
| Answer text: |
The Department does not hold this information. By law, all health and social care services must have a procedure for dealing efficiently with complaints, and anyone who has seen or experienced poor-quality care has the right to complain to the organisatio... |
| Original answer text: |
|
| Comparable answer text: |
|
| Answering body ID: |
17 |
| Answering body name: |
Department of Health and Social Care |
| Tweeted: |
true |