A question on #PensionsOmbudsman #Standards tabled by Kanishka Narayan on 26-06-2025 has been answered by Torsten Bell.

Heading: Pensions Ombudsman: Standards
Question ID: 1817177
UIN: 63161
House: Commons
Date tabled: 2025-06-26
Asking Member ID: 5039
Asking Member display name: Kanishka Narayan
Asking Member handle:
Asking Member Twitter reference: Kanishka Narayan
Member interest: false
Question text: To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce waiting times at the Pensions Ombudsman for (a) older pensioners and (b) other people.
Is named day: false
Date of holding answer:
Date answered: 2025-07-01
Date answer corrected:
Is holding answer: false
Is correcting answer: false
Answering Member ID: 5069
Answering Member display name: Torsten Bell
Answering Member handle: TorstenBell
Answering Member Twitter reference: @TorstenBell
Correcting Member ID:
Correcting Member display name:
Correcting Member handle:
Correcting Member Twitter reference:
Answer text: The Pension Ombudsman (TPO) has experienced a significant increase in complaints over several years, and this trend is continuing. This has impacted on waiting times for cases to be allocated to specialists. TPO does not differentiate or collect data on a...
Original answer text:
Comparable answer text:
Answering body ID: 29
Answering body name: Department for Work and Pensions
Tweeted: true