| Heading: |
Pensions Ombudsman: Standards |
| Question ID: |
1817177 |
| UIN: |
63161 |
| House: |
Commons |
| Date tabled: |
2025-06-26 |
| Asking Member ID: |
5039 |
| Asking Member display name: |
Kanishka Narayan
|
| Asking Member handle: |
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| Asking Member Twitter reference: |
Kanishka Narayan
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| Member interest: |
false |
| Question text: |
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce waiting times at the Pensions Ombudsman for (a) older pensioners and (b) other people. |
| Is named day: |
false |
| Date of holding answer: |
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| Date answered: |
2025-07-01 |
| Date answer corrected: |
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| Is holding answer: |
false |
| Is correcting answer: |
false |
| Answering Member ID: |
5069 |
| Answering Member display name: |
Torsten Bell
|
| Answering Member handle: |
TorstenBell
|
| Answering Member Twitter reference: |
@TorstenBell
|
| Correcting Member ID: |
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| Correcting Member display name: |
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| Correcting Member handle: |
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| Correcting Member Twitter reference: |
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| Answer text: |
The Pension Ombudsman (TPO) has experienced a significant increase in complaints over several years, and this trend is continuing. This has impacted on waiting times for cases to be allocated to specialists. TPO does not differentiate or collect data on a... |
| Original answer text: |
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| Comparable answer text: |
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| Answering body ID: |
29 |
| Answering body name: |
Department for Work and Pensions |
| Tweeted: |
true |