| Heading: |
Consumers: Complaints |
| Question ID: |
1812688 |
| UIN: |
59899 |
| House: |
Commons |
| Date tabled: |
2025-06-13 |
| Asking Member ID: |
5070 |
| Asking Member display name: |
Lisa Smart
|
| Asking Member handle: |
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| Asking Member Twitter reference: |
Lisa Smart
|
| Member interest: |
false |
| Question text: |
To ask the Secretary of State for Business and Trade, whether his Department has plans to extend consumer rights to cash refunds following a customer complaint. |
| Is named day: |
false |
| Date of holding answer: |
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| Date answered: |
2025-06-23 |
| Date answer corrected: |
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| Is holding answer: |
false |
| Is correcting answer: |
false |
| Answering Member ID: |
4418 |
| Answering Member display name: |
Justin Madders
|
| Answering Member handle: |
justinmadders
|
| Answering Member Twitter reference: |
@justinmadders
|
| Correcting Member ID: |
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| Correcting Member display name: |
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| Correcting Member handle: |
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| Correcting Member Twitter reference: |
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| Answer text: |
The Consumer Rights Act 2015 has provisions for consumers to be able to obtain refunds where a product is not as described or fit for the declared purpose. In addition, consumers can seek redress where a trader has breached obligations under the Digital M... |
| Original answer text: |
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| Comparable answer text: |
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| Answering body ID: |
214 |
| Answering body name: |
Department for Business and Trade |
| Tweeted: |
true |