| Heading: |
Child Maintenance Service: Telephone Services |
| Question ID: |
1807941 |
| UIN: |
56257 |
| House: |
Commons |
| Date tabled: |
2025-06-02 |
| Asking Member ID: |
4434 |
| Asking Member display name: |
Stephen Gethins
|
| Asking Member handle: |
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| Asking Member Twitter reference: |
Stephen Gethins
|
| Member interest: |
false |
| Question text: |
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce waiting times for the Child Maintenance Service phone line. |
| Is named day: |
true |
| Date of holding answer: |
|
| Date answered: |
2025-06-05 |
| Date answer corrected: |
|
| Is holding answer: |
false |
| Is correcting answer: |
false |
| Answering Member ID: |
4979 |
| Answering Member display name: |
Andrew Western
|
| Answering Member handle: |
andrewhwestern
|
| Answering Member Twitter reference: |
@andrewhwestern
|
| Correcting Member ID: |
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| Correcting Member display name: |
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| Correcting Member handle: |
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| Correcting Member Twitter reference: |
|
| Answer text: |
The Child Maintenance Service are committed to delivering the best possible service to all customers within our growing caseload. We continuously monitor telephony performance and through this fully recognise that call waiting times are at times longer th... |
| Original answer text: |
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| Comparable answer text: |
|
| Answering body ID: |
29 |
| Answering body name: |
Department for Work and Pensions |
| Tweeted: |
true |