A question on #DriverAndVehicleLicensingAgency #ArtificialIntelligence tabled by Sir John Hayes on 27-01-2025 has been answered by Lilian Greenwood.

Heading: Driver and Vehicle Licensing Agency: Artificial Intelligence
Question ID: 1758965
UIN: 26415
House: Commons
Date tabled: 2025-01-27
Asking Member ID: 350
Asking Member display name: Sir John Hayes
Asking Member handle:
Asking Member Twitter reference: Sir John Hayes
Member interest: false
Question text: To ask the Secretary of State for Transport, for what purposes the Driver and Vehicle Licensing Agency has used artificial intelligence in the last 12 months.
Is named day: false
Date of holding answer:
Date answered: 2025-02-04
Date answer corrected:
Is holding answer: false
Is correcting answer: false
Answering Member ID: 4029
Answering Member display name: Lilian Greenwood
Answering Member handle: LilianGreenwood
Answering Member Twitter reference: @LilianGreenwood
Correcting Member ID:
Correcting Member display name:
Correcting Member handle:
Correcting Member Twitter reference:
Answer text: In the last 12 months the Driver and Vehicle Licensing Agency (DVLA) has used artificial intelligence (AI) for the following purposes: A limited form of AI has been used by the DVLA’s contact centre in the form of a Chatbot.The Drivers Medical team use a ...
Original answer text:
Comparable answer text:
Answering body ID: 27
Answering body name: Department for Transport
Tweeted: true