| Heading: |
Department for Work and Pensions: Training |
| Question ID: |
1744784 |
| UIN: |
16394 |
| House: |
Commons |
| Date tabled: |
2024-11-26 |
| Asking Member ID: |
5330 |
| Asking Member display name: |
Mr Peter Bedford
|
| Asking Member handle: |
peterabedford
|
| Asking Member Twitter reference: |
@peterabedford
|
| Member interest: |
false |
| Question text: |
To ask the Secretary of State for Work and Pensions, how long it takes to train a new staff member to process pension credit applications. |
| Is named day: |
true |
| Date of holding answer: |
|
| Date answered: |
2024-12-03 |
| Date answer corrected: |
|
| Is holding answer: |
false |
| Is correcting answer: |
false |
| Answering Member ID: |
4077 |
| Answering Member display name: |
Emma Reynolds
|
| Answering Member handle: |
emmaforwycombe
|
| Answering Member Twitter reference: |
@emmaforwycombe
|
| Correcting Member ID: |
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| Correcting Member display name: |
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| Correcting Member handle: |
|
| Correcting Member Twitter reference: |
|
| Answer text: |
The current training for staff on Pension Credit New Claims is 10 days. The training includes focus on the steps to process an application, with more activities to help with engagement and understanding. The training has been designed using experience, ad... |
| Original answer text: |
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| Comparable answer text: |
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| Answering body ID: |
29 |
| Answering body name: |
Department for Work and Pensions |
| Tweeted: |
true |