| Heading: |
Jobcentres and Universal Credit: Telephone Services |
| Question ID: |
1743951 |
| UIN: |
15704 |
| House: |
Commons |
| Date tabled: |
2024-11-22 |
| Asking Member ID: |
5158 |
| Asking Member display name: |
Rupert Lowe
|
| Asking Member handle: |
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| Asking Member Twitter reference: |
Rupert Lowe
|
| Member interest: |
false |
| Question text: |
To ask the Secretary of State for Work and Pensions, how many calls to her Department on (a) universal credit and (b) Jobcentre Plus were translated by language code in each of the last 10 years; and what the cost to her Department was for each type of ca |
| Is named day: |
false |
| Date of holding answer: |
|
| Date answered: |
2024-12-02 |
| Date answer corrected: |
|
| Is holding answer: |
false |
| Is correcting answer: |
false |
| Answering Member ID: |
4083 |
| Answering Member display name: |
Alison McGovern
|
| Answering Member handle: |
Alison_McGovern
|
| Answering Member Twitter reference: |
@Alison_McGovern
|
| Correcting Member ID: |
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| Correcting Member display name: |
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| Correcting Member handle: |
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| Correcting Member Twitter reference: |
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| Answer text: |
The tables attachment shows the volume of calls translated by language code since 2021 together with the associated costs. Please note, this information is not available for the last 10 years and also the data is not available by (a) universal credit or (... |
| Original answer text: |
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| Comparable answer text: |
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| Answering body ID: |
29 |
| Answering body name: |
Department for Work and Pensions |
| Tweeted: |
true |