Subject	Predicate	Object
ygr9XGmy	a	Resource
		Answer
		Written answer
	answer has question	OVhuKi79
	answer has answering person	Kevin Paul Hollinrake
	answer text	<p>The Government does not hold this information.</p><p> </p><p>Royal Mail, as the universal service provider, is required to publish quarterly statistics reports, and an annual overview, on its quality of service performance against targets set and reviewed by Ofcom, the postal industry regulator.</p><p> </p><p>Ofcom has powers to investigate and take enforcement action where Royal Mail fails to achieve the regulated standards, without sufficient justification.</p><p> </p><p>Royal Mail’s reports are available to view on its website: <a href="http://www.internationaldistributionsservices.com/en/about-us/regulation/quality-of-service/" target="_blank">www.internationaldistributionsservices.com/en/about-us/regulation/quality-of-service/</a>.</p>
	answer given date	2023-01-16
	answer has answering body	Department for Business, Energy and Industrial Strategy
	written answer has answering body	Department for Business, Energy and Industrial Strategy
Department for Business, Energy and Industrial Strategy	answering body has written answer	ygr9XGmy
Department for Business, Energy and Industrial Strategy	answering body has answer	ygr9XGmy
OVhuKi79	question has answer	ygr9XGmy
Kevin Paul Hollinrake	answering person has answer	ygr9XGmy