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<p>The average journey time for change in circumstances for child Disability Living Allowance is 13 weeks. In certain cases, we are experiencing delays in the gathering of further evidence from the NHS, however, where possible, we are looking to expedite this by obtaining it from the parent/guardian of the child instead.</p><p> </p><p>We have seen a significant increase in child Disability Living Allowance claims and therefore need to deploy our people accordingly to ensure we balance workloads to manage the entire service.</p> |