Subject	Predicate	Object
tpyfUUKW	a	Resource
		Answer
		Written answer
	answer has question	GCg2yTtX
	answer has answering person	Michael Fallon
	answer text	<p>While all supply companies are required to refund a customer's credit on request unless there are reasonable grounds for refusing which must be then be clearly explained, some set a level of credit that had to be reached before customers received an automatic refund.</p><p>Following negotiations, the following supply companies—E.ON, Edf Energy, Npower, British Gas, SSE and First Utility—will introduce arrangements to automatically issue refunds to customers if they have a credit balance over a minimum threshold (varying up to £10) at the end of 12-month direct debit arrangement.</p>
	answer given date	2014-02-28
	answer has answering body	Department of Energy and Climate Change
	written answer has answering body	Department of Energy and Climate Change
Department of Energy and Climate Change	answering body has written answer	tpyfUUKW
Department of Energy and Climate Change	answering body has answer	tpyfUUKW
GCg2yTtX	question has answer	tpyfUUKW
Michael Fallon	answering person has answer	tpyfUUKW