National Health Service organisations and publicly funded social care providers must comply with the Accessible Information Standard (AIS) to meet the communication needs of patients and carers with a disability, impairment, or sensory loss. NHS England has completed a review of the AIS to help ensure that everyone’s communication needs are met in health and care provision. The review considered the effectiveness of the current AIS, how the standard is implemented and enforced in practice, and identified recommendations for improvement. The revised standard will be published in due course. Following publication of the revised standard, NHS England will continue work to support implementation with awareness raising, communication and engagement and updated e-learning modules on the AIS to ensure NHS staff are better aware of the standard and their roles and responsibilities in implementing it. These actions should support better and more consistent implementation of the standard. In addition to the AIS, following Royal Assent of the British Sign Language Act 2022, the Government Communication Service will promote and facilitate the use of British Sign Language (BSL) in communications with the public. This is expected to support BSL users to access public services, including health and care services. Our work to promote BSL builds on a longstanding departmental commitment to ensuring our content is accessible for disabled audiences. Our GOV.UK and social media content closely follows guidance from the Government Digital Service. All videos are captioned for those who are hard of hearing, graphics have accessible texts and colours for those with reading difficulties and have voiceover descriptions for the partially sighted.