<p>The Department has not set an expectation regarding the proportion of decisions that will be revised through mandatory reconsideration. Each case must be judged on the evidence provided in light of</p><p><?notus-xml column=554?></p><p>the relevant regulations. Setting an expectation relating to the volume of cases could send the wrong message to decision makers.</p><p>There are no plans to introduce a timescale for completion of the mandatory reconsideration process; however, the process will be monitored to ensure the Department delivers the best customer service. The time it takes to complete a mandatory reconsideration will vary depending on the circumstances of the case, but DWP will contact the claimant once the mandatory reconsideration process is complete.</p><p>The Department will consider a range of measures to monitor the mandatory reconsideration process, including the volume of requests, outcomes, the time taken to deliver the process and subsequent appeal volumes. There are no current plans to publish an evaluation of mandatory reconsideration; however, the Department will consider an ad-hoc publication of data during 2014-15.</p>