DWP and MoJ are working closely to deliver an improved Universal Credit claim process for prison leavers. We continue to work collaboratively with MoJ to explore options to overcome a number of issues, including the use of prison documentation as proof of identity for Universal Credit claims. We also continue to explore options for claims to be made via telephony channels. At present, there are various ways in which a claimant can verify their identity for Universal Credit purposes: online using the gov.uk verify service; in person using primary and secondary ID verification or; by using biographical questions, for those who do not have identity documents.