Higher Education Institutions have a legal duty under the Equality Act 2010 to provide reasonable adjustments for disabled students and to monitor their compliance with their Equality Act duties. The Equality Act 2010 (Specific Duties) Regulations 2011 require institutions to publish information as to their compliance with the general public sector equality duty. In those cases where a student is dissatisfied with the response from their higher education institution and have completed the institution’s formal complaints procedures, they can take their complaint to the Office of the Independent Adjudicator (OIA) for Higher Education. The OIA is independent of Government and publishes an annual report setting out its performance in handling unresolved student complaints. In providing remedies, the OIA aims to return students to the position they were in before their complaint. In appropriate circumstances this can include financial payments.