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Government response
government response summary
Using automated software to buy more tickets than allowed by the retailer is prohibited, with unlimited fines for breaches. Government is discussing other markets with relevant trade associations.
government response details
The Government is committed to maintaining one of the world’s strongest consumer protection regimes and ensuring consumers’ interests are safeguarded in our economy.The Government introduced legislation that prevents the use of automated software (‘bots’) to purchase event tickets which are sold on at an inflated price in 2018. We are discussing the issue of bulk purchasing of high demand items like graphics cards and games consoles through automated bots with trade associations such as Ukie, the trade association for the video games industry. We understand they are currently examining further actions they can take to prevent these behaviours and are working with their retailers to improve experiences for customers purchasing their products.Department for Business, Energy and Industrial Strategy
government response created at
2021-02-23T15:54:49.013000+00:00
government response updated at
2021-02-23T15:54:49.013000+00:00
government response has e-petition
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e-petition has government response
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