<p>The Health Transformation Programme is modernising health and disability benefit services. It will create a more efficient service and a vastly improved claimant experience, reducing journey times and improving communications with claimants to increase transparency and build trust in our services and decisions.</p><p> </p><p>The programme is transforming the entire PIP service, including introducing a digital PIP service with the option to apply online. We are currently operating a small-scale test of this new apply service, taking a small number of claims to begin with, before we gradually and carefully increase the number of people who can use it.</p><p> </p><p>We have already introduced a digital version of the PIP2 health questionnaire, which is now offered to the majority of those making a claim. The full online apply service will offer claimants the option to claim PIP online, including the ability to save and resume and to upload medical evidence.</p><p> </p><p>The programme will be developing the new PIP service carefully and incrementally, designing it around the needs of claimants, making it quicker, simpler and more transparent.</p>