ltZf2TnV
type: Answer
type: WrittenAnswer
answer has question: 6Bvb3rkZ
answer has answering person: Zm3jlHZH
answer text: We have no plans to remove ticket machines from stations. Passengers should have access to a ticketing system which is user-friendly, where help and advice from a trained representative is available and is accessible to all. While no final decision has been taken on ticket offices, station staff will still provide face-to-face services on the railways, which can be crucial for those who need additional support. This includes those who cannot or do not want to use contactless or mobile tickets and instead wish to purchase a ticket at the station.
answer given date: 2022-10-21+01:00
answer has answering body: XouN12Ow
written answer has answering body: XouN12Ow