<p>Ofcom has a statutory duty to monitor ongoing household affordability in the sector and the Department for Science, Innovation and Technology meets regularly with them to discuss this work and progress.</p><p>In April 2023, Ofcom’s Affordability Report showed 47% of eligible households were aware that telecoms operators provide low-cost offers to low income households. This represents progress since February 2022 - which showed just 16% awareness - but we recognise more is needed to ensure eligible households are aware of the support available.</p><p>The Department will continue to work with Ofcom to encourage the industry to do more to publicise the availability of social tariffs to their customers.</p><p> </p>