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<p>The Energy Bills Support Scheme Alternative Funding launched on 27 February 2023 and closed to new applications on 31 May 2023. The contact centre helpline launched on 1 February 2023, when the pilot phase began, and closed on 31 August 2023. The contact centre helpline received a total of 127,175 calls between 1 February and 31 August.</p> | ||