We set our assessment providers challenging targets, we monitor performance closely and manage contracts robustly. As part of the specification for the PIP assessment service assessment providers must provide sufficient suitable accommodation for face-to-face consultations. The department has set clear requirements in terms of geography/travel, security and claimant experience in relation to the sites used for PIP consultations. No claimant will be asked to travel more than 90 minutes to an assessment centre. Claimants can also make a request for a home assessment.