<p>We are committed to supporting fair and transparent ticket pricing and tackling unacceptable behaviour in this market.</p><p>We have strengthened the law in relation to ticketing information requirements and have introduced a criminal offence of using automated software to buy more tickets online than is allowed. We also support the work of enforcement agencies in this area, such as the Competition and Markets Authority, National Trading Standards, and the advertising industry's own regulator, the Advertising Standards Authority.</p><p>Ultimately, ticket pricing strategies are a matter for event organisers and ticketing platforms, providing they comply with relevant legislation, particularly regarding transparency to customers on how tickets are priced, in order to help consumers make a fair and informed decision.</p>