Subject Predicate Object
g9Tahabg
a
Resource
Answer
Written answer
answer has question
CLsb75Lt
answer has answering person
Amanda Jane Solloway
answer text
<p>Energy suppliers must follow strict rules when changing a customer from a credit to prepayment meter, whether a through a meter installation, or remotely if they have a smart meter.</p><p> </p><p>The regulator, Ofgem, is reviewing energy supplier compliance with these requirements and has made it clear they will take strong action where suppliers have failed to follow them.<sup>[1]</sup></p><p> </p><p>Ofgem has recently launched a call for evidence to consider rules and protections for domestic pre-payment energy consumers.<sup>[2]</sup>Both traditional prepayment meters and smart meters in pre-payment mode are in scope of this work.</p><p> </p><p><em><sup>[1]</sup> <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ofgem.gov.uk%2Fpublications%2Fenergy-regulator-outlines-next-steps-forced-prepayment-meter-ppm-installations&amp;data=05%7C01%7CParliamentary.PQ%40BEIS.gov.uk%7Cceee07eadc044ef92cbb08db1e357f25%7Ccbac700502c143ebb497e6492d1b2dd8%7C0%7C0%7C638136987329679752%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=RGzDtz9F4d44rxaeUpSqCHYuk4pThoewHcGyW98rnxg%3D&amp;reserved=0" target="_blank">https://www.ofgem.gov.uk/publications/energy-regulator-outlines-next-steps-forced-prepayment-meter-ppm-installations</a></em></p><p><em><sup>[2]</sup> <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ofgem.gov.uk%2Fpublications%2Fprepayment-rules-and-protections-call-evidence%23%3A~%3Atext%3DWe%2520are%2520now%2520calling%2520for%2Cor%2520switching%2520customers%2520to%2520PPM&amp;data=05%7C01%7CParliamentary.PQ%40BEIS.gov.uk%7Cceee07eadc044ef92cbb08db1e357f25%7Ccbac700502c143ebb497e6492d1b2dd8%7C0%7C0%7C638136987329679752%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=o6GUv8SPGQO4LomnhGH7g8%2FYfNSsz2PS%2FDlWR2unaBg%3D&amp;reserved=0" target="_blank">https://www.ofgem.gov.uk/publications/prepayment-rules-and-protections-call-evidence#:~:text=We%20are%20now%20calling%20for,or%20switching%20customers%20to%20PPM</a>. </em></p>
answer given date
answer has answering body
Department for Energy Security and Net Zero
written answer has answering body
Department for Energy Security and Net Zero
Department for Energy Security and Net Zero
answering body has written answer
g9Tahabg
answering body has answer
g9Tahabg
CLsb75Lt
question has answer
g9Tahabg
Amanda Jane Solloway
answering person has answer
g9Tahabg