Subject	Predicate	Object
esodQVtC	a	Resource
		Answer
		Written answer
	answer has question	5LXkcsFH
	answer has answering person	Gregory Barker
	answer text	<p>On 5 November 2013, I hosted a roundtable with Npower and Scottish Power and the other four large supply companies to discuss direct debit arrangements.</p><p>Following further discussions with Ministers and officials, on 19 February 2014, Npower announced it would introduce arrangements to automatically issue refunds to customers if they have a credit balance over a minimum threshold of over £5 on the 12-month anniversary direct debit arrangement.</p><p>EDF Energy, British Gas, SSE and First Utility also announced that they would automatically refund direct debit balances following discussions with me.</p><p>Scottish Power will automatically issue refunds to customers if they have a credit balance more than one month's credit at their 12 month-anniversary direct debit arrangement.</p>
	answer given date	2014-03-05
	answer has answering body	Department of Energy and Climate Change
	written answer has answering body	Department of Energy and Climate Change
Department of Energy and Climate Change	answering body has written answer	esodQVtC
Department of Energy and Climate Change	answering body has answer	esodQVtC
5LXkcsFH	question has answer	esodQVtC
Gregory Barker	answering person has answer	esodQVtC