dUcnVp8d
type: Answer
type: WrittenAnswer
answer has question: 5sd6WeGO
answer has answering person: 6xdB80aQ
answer text: The Department uses the results of the National Rail Passenger Survey (NRPS) to monitor the performance of all franchised TOCs, including South Western Railway (SWR). The most recent NRPS results published in January 2020 are currently being assessed by officials in relation to the specific NRPS benchmarks for SWR as outlined in Schedule 7.2 of the Franchise Agreement.
answer given date: 2020-02-11+00:00
answer has answering body: XouN12Ow
written answer has answering body: XouN12Ow