abWxitx6
type: Answer
type: WrittenAnswer
answer has question: aD80wQlJ
answer has answering person: S2QWjoiz
answer text: This is an industry led process where a train operator may put forward a proposal. Under the Ticketing and Settlement Agreement, when proposing major changes to ticket office opening hours (including closures) operators are required, amongst other things, to take into account the adequacy of the proposed alternatives in relation to the needs of passengers. We would also expect operators to consider equality related needs of passengers and make this clear in the notice sent to other operators and passenger groups.
answer given date: 2023-07-19+01:00
answer has answering body: XouN12Ow
written answer has answering body: XouN12Ow