Subject Predicate Object
YVozKsGf
a
Resource
Answer
Written answer
answer has question
nvCv3aiP
answer has answering person
Helen Grant
answer text
<p>Overseas call centres that are engaged by UK companies to make marketing calls on their behalf must comply with the Privacy and Electronic Communications Regulations (PECR) 2003. Callers are legally required to ensure they do not call a number that is Telephone Preference Service (TPS) registered, or if they have previously been notified by the caller not to make further calls. The Information Commissioner's Office can issue a monetary penalty of up to £500,000 for companies breaching PECR. Additionally, callers are required to ensure compliance with Ofcom's persistent misuse guidelines in relation to silent and abandoned calls and Ofcom can issue monetary penalties of up to £2 million for companies breaching its persistent misuse rules. As part of the strategy paper published in July</p><p>https://www.gov.uk/government/publications/connectivity-content-and-consumers-britains-digital-platform-for-growth</p><p>my Department has committed to consider further measures to enable improved enforcement action against nuisance calls. This includes legislating to allow sharing of information between Ofcom and ICO and consideration of measures to lower the legal threshold to allow ICO to issue more monetary penalties. Further thinking will be set out in an action plan in the autumn.</p>
answer given date
answer has answering body
Department for Culture, Media and Sport
written answer has answering body
Department for Culture, Media and Sport
Department for Culture, Media and Sport
answering body has written answer
YVozKsGf
answering body has answer
YVozKsGf
nvCv3aiP
question has answer
YVozKsGf
Helen Grant
answering person has answer
YVozKsGf