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<p>In April 2011 the major UK banks established the Appeals Process as one of the 17 commitments of the Business Finance Taskforce. The process allows any business, with a turnover of up to £25 million, which is declined any form of lending to appeal that decision—for any reason—to the participating bank concerned.</p><p>If an appeal is raised, the decision will be reviewed by a second person from within the bank who was not involved in the original decision.</p><p>Results from the first two years of the process show that in 40% of cases where a decline was appealed against, a lending agreement with which both parties were satisfied was reached.</p> |