Subject Predicate Object
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a
Resource
External thing
UK Government and Parliament thing
E-petition
UK Government and Parliament e-petition
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external identifier
231242
UK Government and Parliament Id
231242
e-petition UK Government and Parliament Id
231242
action
Stop HMRC from referring to the UK taxpayers as their "customers"
background
HMRC, in all their publications as well as communications to individuals refers to us, the body of the Great British tax payer as "customers". This is not only misleading, but an outright mockery given the absence of choice over who and what you as a "customer" deal with.
additional details
A customer is an individual or business that purchases the goods or services produced by a business. Attracting customers is the primary goal of most public-facing businesses, because it is the customer who creates demand for goods and services." The UK taxpayer does not create a demand for HMRC, nor do we have a choice or any consumer rights when it comes to dealing with HMRC. Therefore, HMRC must revert to using the term "taxpayer" in all their publications and communications.
created at
2018-10-26T10:44:54.537000+00:00
updated at
2019-05-06T23:00:00.100000+00:00
closed at
2019-05-06T22:59:59.999000+00:00
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